At MonsterWin Casino, we believe that gambling should be a fun and enjoyable experience, enjoyed in a responsible and balanced way. While most players engage in casino games responsibly, we understand that for some, gambling can become a challenge.
This page is dedicated to our commitment to responsible gambling. Here, you’ll find the tools we offer to help you maintain control over your gameplay, as well as information on where to seek support if you or someone you know needs assistance.
Our Commitment
MonsterWin Casino, a licensed and responsible gaming platform, fully commits to promoting healthy gaming habits at every level. We actively encourage responsible play and take every necessary step to prevent underage access, fraud, and compulsive gambling.
Our goal is to create a safe, fair, and supportive gaming environment for all players. We believe in providing the right tools and resources to help you stay in control of your gaming experience. To learn more about our values and mission, visit our About Us page.
Recognising Problem Gambling
Problem gambling can develop over time and may manifest in various ways. If you’re concerned about your behaviour, consider these questions:
- Is gambling taking up more of your time or money than you intended?
- Do you often try to win back losses by gambling even more?
- Have you ever borrowed money to fund your gambling?
- Has gambling affected your relationships, work, or financial stability?
- Do you experience feelings of anxiety, depression, or irritability when you’re not gambling?
Answering “yes” to any of these could be a sign that it’s time to pause and evaluate your habits. You are not alone, and there are resources available to provide support.
Our Responsible Gambling Tools
MonsterWin Casino provides a range of tools to help you stay in control of your gaming experience:
Deposit Limits
You can set daily, weekly, or monthly deposit limits to manage your spending. Once a limit is established, it cannot be increased until after a cooling-off period.
Session Time Limits
Control how long you spend playing by setting a time limit. Once the limit is reached, your session will automatically end, and you will be logged out.
Reality Checks
Enable notifications to remind you of the time you’ve spent playing and your current spending or winnings. These reminders appear at regular intervals.
Loss Limits
Establish a maximum loss amount within a given timeframe. This tool helps you avoid chasing losses and promotes responsible gameplay.
Self-Exclusion
If you need a break, you can activate the self-exclusion tool to lock your account temporarily. You can choose from short-term (24 hours to 6 weeks) or long-term exclusions (up to 5 years), during which you won’t be able to access your account or receive marketing communications.
Should you need assistance with any of these features, our support team is available to guide you. Reach out via our Contact Us page for confidential and non-judgemental support.
Supporting Underage Gambling Prevention
MonsterWin Casino takes underage gambling seriously and strictly prohibits access to anyone under the age of 18 (or the legal gambling age in your jurisdiction). To ensure this, we conduct thorough identity and age verification checks during both registration and withdrawals.
For those who share a device with minors, we strongly advise using parental control software like Net Nanny or CyberPatrol. These tools can help prevent access to gambling websites and protect younger users from potential harm.
Getting Help: External Support Services
If you or someone you know is facing challenges with gambling, there are several professional organisations that offer help and support. Consider reaching out to:
- Gambling Therapy – www.gamblingtherapy.org
- GamCare (UK) – www.gamcare.org.uk
- BeGambleAware – www.begambleaware.org
- Gamblers Anonymous – www.gamblersanonymous.org
These services provide free, confidential advice, support groups, and self-assessment tools to assist you in managing your gambling habits.
Responsible Marketing & Communication
At MonsterWin Casino, we take a thoughtful approach to how we communicate with our players. We ensure that you never receive misleading or aggressive promotional content. All marketing materials are only sent to verified players who have actively opted in, and you can easily manage or opt out of communications through your account settings.For more details on how we handle your personal information in accordance with responsible gambling practices, please refer to our Privacy Policy.